Support Board
Date/Time: Tue, 26 Nov 2024 23:34:08 +0000
Post From: OEC order rejected
| [2014-05-12 16:38:08] |
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We have heard from OEC. There were two things that we needed to do: 1. Order quantities for FX need to be in units of 1. We have corrected the order quantities for FX. Update the Global Symbol Settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings Make sure any order you enter for FX has a quantity of 1 for each lot you want to trade. This will either be 10,000 or 100,000 based upon the account configuration. Check with OEC about your account. 2. For testing, OEC added us an FX account which we used for testing and we could successfully enter, modify and cancel FX orders. Make sure your OEC Trade Account specified in Global Settings >> Data/Trade Service Settings >> Trade Account is an FX account. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |