Support Board
Date/Time: Sat, 30 Nov 2024 00:36:22 +0000
Post From: download failed error for a single instrument
| [2023-01-05 04:12:32] |
| voided - Posts: 45 |
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I am getting the error: "Download Failed Error downloading historical Daily data for NGV23-NGX23.FUT_SPREAD.CME. Historical data file not available" For NGV23-NGX23.FUT_SPREAD.CME specifically. This appears when I try to load a chart. The DOM is also empty when I try to open this symbol. This is odd because every other NG spread I have tried works. Just manipulating either of the legs (e.g. changing "X" to "Z") in the same historical chart or DOM succeeds in downloading the instrument data. I wasn't sure what supporting data to post, so if you'd like some, please let me know. My version is 2448 64-bit, revision is 43911M. |