Support Board
Date/Time: Sat, 30 Nov 2024 04:40:45 +0000
Post From: Chart is not updated automatically F.US.HSIF23
[2022-12-27 12:31:28] |
Sierra_Chart Engineering - Posts: 17268 |
This issue is resolved: Symbol Error - F.US.HSIF23 is unknown, unavailable, or improperly formatted. Exchange not authorized.
You should be getting the real-time data now. If not, then restart Sierra Chart and once again we apologize for the delay with getting to this. We did not realize this was an issue specific to your account with an exchange activation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-27 12:32:58
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