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Date/Time: Sat, 30 Nov 2024 05:47:27 +0000



Post From: No live data

[2022-12-22 06:04:34]
Sierra_Chart Engineering - Posts: 17268
, so I paid for that hoping to get some sort of refund or credit for what I paid for package 5 which I didn't.
What happens when you go from Service Package 5 to 11 is your usage time is adjusted. So you did not lose any value of what you paid for. You still received what you paid for.


2022-11-23 06:18:52   **   Set Status for Service Package to '11 - Integrated Advanced' till 2022-12-16.

The next thing you need to do is complete the agreements here:

https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

And then activate the exchange or exchanges you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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