Support Board
Date/Time: Sat, 30 Nov 2024 05:47:27 +0000
Post From: No live data
[2022-12-22 06:04:34] |
Sierra_Chart Engineering - Posts: 17268 |
, so I paid for that hoping to get some sort of refund or credit for what I paid for package 5 which I didn't. What happens when you go from Service Package 5 to 11 is your usage time is adjusted. So you did not lose any value of what you paid for. You still received what you paid for.2022-11-23 06:18:52 ** Set Status for Service Package to '11 - Integrated Advanced' till 2022-12-16.
The next thing you need to do is complete the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements And then activate the exchange or exchanges you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |