Support Board
Date/Time: Fri, 29 Nov 2024 12:39:05 +0000
Post From: Charts disappearing
[2022-12-21 20:40:16] |
John - SC Support - Posts: 36350 |
There is no reason why charts would disappear from a chartbook unless they were specifically deleted, or they are "hidden". Be sure you go to the CW menu at the top and see if the charts are listed in there, but not showing in the tabs. This would mean the charts re hidden - just select the chart from that CW menu to get it to show. There is one other possibility, if you updated from a very old version recently, then it is possible that the chartbook was not compatible with the current version and you lost some of the data due to this. Let us know if this is the case and we can help you fix this. The other option you have is to go to one of the Backup Chartbooks that are created and see if you can find a recent one that has all the charts in it and start from there. Refer to the following for how to find and use a backup chartbook: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-21 20:41:02
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