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Date/Time: Sat, 30 Nov 2024 06:35:32 +0000



Post From: AMP live trading account with CQG credentials

[2022-12-15 12:05:30]
User95457 - Posts: 19
I love this platform and I would never change it for another. I have an AMP live trading account and CQG credentials and paid market subscription for CME, NYMEX and EUREX this month. I have already connected to my live funded trading account this month. I followed all your instructions but still can't connected with real time data, should I pay again market suscription in order to have real time quotes of CME, NYMEX and EUREX?

In the activation page there's written :

Activating Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts.
You must have a funded futures Trading account with one of the supported Trading Services and Sierra Chart must be connected to that account, to be able to use this exchange. Do *not* activate this exchange unless you have a funded futures trading account with one of the supported Trading Services because otherwise you will not receive real-time data with this particular exchange and Sierra Chart support will not be able to issue a refund.
You will be charged 0 USD for the real-time data from the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts exchange from this moment until December 31.
You will be charged the 33 USD next month on January 1 unless you deactivate the exchange.
Press Activate to confirm.

The fact is that I have already paid that subscription in my AMP live funded account throught CQG credentials. It seems however there are problems with symbols too even if I followed your instructions.. (To change symbols of existing charts in your open Chartbooks to the symbols used by the connected Trading service, select Edit >> Translate Symbols to Current Service)
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