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Date/Time: Sat, 30 Nov 2024 06:37:56 +0000



Post From: Could NOT Load more than 120 days in 5 minute charts

[2022-12-14 20:16:23]
Sierra_Chart Engineering - Posts: 17269
You need to set this setting to 1100:

Days to Load for Intraday Chart Data Type

Do not use a date.

If there still is missing data, then follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


There is a reason for this:


Since I was forced to switch to Denali and SC pack 10, the loading of charts has become much slower (for the 4 charts I already had of 5 minutes (10 days of loading) and 4 historical charts on a daily basis.

And according to your support, Denali was much better than CQG ... but it doesn't seem so to me.

It is explained in the last paragraph in this subsection:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.12 - Intraday Data Storage Time Unit. Historical Data Record Time Frame.


In the case of CQG historical data (provided by CQG), since Sierra Chart has only supported 1 minute data, or limited amount of tick by tick data from CQG, this is why when using CQG data, charts will load faster. Since there is less, a lot less, tick by tick data. You can solve this problem by using an Intraday Data Storage Time Unit of 1 Second or 2 Seconds or higher.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing