Support Board
Date/Time: Tue, 26 Nov 2024 13:28:26 +0000
Post From: Download data failed
| [2014-05-07 18:15:44] |
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Clearly this is an Internet connectivity issue you are having on your side. Set the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 Minute. After changing this, then change the Service in Sierra Chart to the SC Historical Data Service, if it is not already. Go to a chart using a symbol supported by this service and re-download the data with Edit >>Delete All Data and Download. If there still is a problem, then use port 80: https://www.sierrachart.com/index.php?l=doc/helpdetails41.html#UsingPort80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-07 18:16:49
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