Support Board
Date/Time: Wed, 02 Apr 2025 00:54:50 +0000
Post From: Connection problems with Rithmic
| [2022-12-09 21:22:57] |
| John - SC Support - Posts: 39080 |
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We need to see your Message Log from when you are connected to Rithmic. Please follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) --- As an aside - we recommend having 2 installations of Sierra Chart when you have two different trading accounts setup up, such as you have. There is no additional cost, and you can get the Denali data on up to 3 different installations at the same time on the same computer at no extra cost. This allows you to stay connected to each trading service and not have to flip back/forth. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |