Support Board
Date/Time: Tue, 01 Apr 2025 22:30:08 +0000
Post From: Sierra Chart Freezes Up AGAIN!!!
| [2022-12-06 19:53:15] |
| Ed Goppelt - Posts: 41 |
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Thank you for your reply. I am aware of the workaround for SC's tick bug from reading the documentation on number bars. Ironbeam claims they support the SIR contract despite it not being listed in their in-house trading software. Does this happen in your experience that Denali and the Clearing house don't always support the same set of CME products? It seems likely at this point that data for SIR was coming from IBKR. I will look for the absence of the "M" in the title bar the next time I use my IBKR/SC instance. Please explain what the error message "symbol settings not found for current service" means and why this isn't evidence of missing configuration data in SC? It certainly doesn't sound to me like this error message has anything to do with tick size. I take SC at its word that its integration with IBKR is top notch engineering and that any failures are probably IBKR's fault. Right now, though, I ask you to consider the possibility that SC may have failed to properly configure two IBKR symbols, namely SGX's IU and CME's SIR. Your thoughts? |