Support Board
Date/Time: Sat, 30 Nov 2024 10:40:23 +0000
Post From: Freeze in Denali on new lows just now in ES Futures.
| [2022-12-06 17:31:08] |
| Sierra_Chart Engineering - Posts: 17272 |
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It sounded like from the first post that Sierra Chart was in a frozen inoperable state. In this case our answer was correct. However, if you notice the data feed stop but Sierra Chart was responsive, then this would be due to an Internet connectivity issue Based upon the reports here, if you had a problem with the data feed stopping/lagging at 9:37 central time that most likely was on our side, because one of the connections had reached near capacity. We will explain more in another post as to why this occurred. If the data feed is stopping for you, reconnect the data feed to go to a different server which may connect you to one of our other Internet connections: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-06 17:31:49
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