Support Board
Date/Time: Mon, 31 Mar 2025 05:59:27 +0000
Post From: Logs
| [2022-11-28 17:30:16] |
| John - SC Support - Posts: 39026 |
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We see the following in your Installation Log: Error opening C:\SierraChart\CrashReporter.exe. Windows error code 32: The process cannot access the file because it is being used by another process.
Error encountered with file move. Retrying in 2 seconds. Starting move of CrashReporter.exe You must have Sierra Chart running somewhere when you did the update. Be sure to exit any sub-instances and start the update using Help >> Download Current Version from within your main Sierra Chart, which will ensure that everything gets installed to the proper location. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |