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Date/Time: Mon, 31 Mar 2025 07:50:30 +0000



Post From: Denali backfill worked, but not now

[2022-11-25 18:20:20]
Sierra_Chart Engineering - Posts: 19005
Select Edit>>Cancel All Downloads.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Then these instructions:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing