Support Board
Date/Time: Tue, 26 Nov 2024 11:20:09 +0000
Post From: Settings for CTS
| [2014-05-01 20:24:04] |
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We are not sure this will work due to restrictions by CTS. In Sierra Chart make sure that you have Global Settings >> Data/Trade Service Settings >> Perform Hardware ID Check enabled. If you did not have it enabled, then enable it and then reconnect to the data feed with the commands on the File menu. The changes that CTS is referring to has to do with the hardware ID check and this is now done. You are running a version which does support this option. However, we still do not think this is going to help. CTS should be aware of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |