Support Board
Date/Time: Wed, 19 Mar 2025 22:52:42 +0000
Post From: Lost my charts and can't reconnect to data feed
| [2022-11-01 19:26:18] |
| User280059 - Posts: 14 |
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From 6pm ET my charts for the first time were not the same as my TransAct DOM. I have never seen this before. SC has been spot on for all the years I have been using your charts. I am only trading the MNQ so there has been no change on my side. I followed all your directions about disconnecting and re-connecting to the best of my ability and just now the charts have appeared BUT with the same problem... consistently 5 to 6 points behind the prices on the TA DOM. This is unbelievable to me. Why all of a sudden should this problem appear after many years of no troubles? What do I need to do to correct this because I can't work with this 5 plus point variable price difference. Wait.. now chart price is 17 points behind my DOM. Life is tough enough without this handicap. I really need your assistance. I assume I made some mistake but have no idea how to correct this. Thank you.
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