Support Board
Date/Time: Tue, 01 Apr 2025 22:38:07 +0000
Post From: Unable to open Sierra Chart - error message
[2022-10-14 20:22:47] |
marwhitt - Posts: 29 |
UPDATE: The Windows 11 update that I installed yesterday, which I thought caused the problem, appeared again today. But, before installing the Windows update, I updated Sierra Chart using Help>Download Current Version> and following prompts like normal. After the Sierra update I attempted to open Sierra Chart, but I got the same error message (I have uploaded an image). Since I couldn't open Sierra Chart at all, I came here to your website to attempt to download the previous version of Sierra. After downloading Sierra Chart Installer, I clicked on the .exe file, and received the same error message. It looks like the problem is on the Sierra side, or an incompatiblity with Windows 11. I have been using the computer in question since last April, and I had Sierra version 2390 installed before attempting this update. I am now doing a System Restore again to be able to open Sierra. Please advise. Date Time Of Last Edit: 2022-10-14 23:45:04
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