Support Board
Date/Time: Wed, 19 Mar 2025 18:10:18 +0000
Post From: Requesting Account balances for web-based Teton Trade Account Data and Order Entry
| [2022-10-13 14:34:00] |
| eminimom - Posts: 24 |
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This is the support inquiry response that didn't work for me: [2022-05-08 11:23:48]#4[Go To First Post] Sierra_Chart Engineering [Direct Messages] - Posts: 4376 We will check on this. This refers to Teton: CME direct order routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Still not functioning for me. Once I have this: Trade Account Data and Order Entry-Sierra Chart CME Direct Order Routing, the next page that pops up is Server Selector/Sierra Chart CME Direct Order Routing-Advantage-Stage 5. Then Connection Status, I selected Connect and it only stays on for less than 60seconds for Connected (Trading) and Connected(Data). They both go to False time after time. My SC DTC Server. Build=43568 Data: SC Realtime Server. |