Support Board
Date/Time: Tue, 26 Nov 2024 11:50:13 +0000
Post From: change data feed, ironbeam not work chart
| [2014-04-29 17:17:37] |
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We have contacted your broker, but your broker is not responding which we understand to mean is refusing to provide further help. This is not good. They are not taking responsibility for the problem. If you are happy with Sierra Chart, then we recommend that you move to another broker. You can find a list of supported brokers here: https://www.sierrachart.com/index.php?l=doc/links.php The problem with your CQG account has to do with its configuration on the broker/CQG side. This we cannot control. There are other cases of this and these are issues on the broker/CQG side as well. Apparently brokers and clearing companies are not very familiar with how to use the CQG system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-29 17:18:50
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