Support Board
Date/Time: Wed, 19 Mar 2025 05:02:40 +0000
Post From: Rithmic live data issue
| [2022-10-10 11:59:59] |
| Sierra_Chart Engineering - Posts: 18838 |
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We have had several reports today of users getting this: Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 07:50:14.175 And now the two logs that we see in this thread, also getting the same error. We are going to contact Rithmic about this, if you do not know why this is happening. This is a Rithmic issue. Not Sierra Chart. It may be affecting Sierra Chart users only, but it is an issue on the Rithmic side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |