Support Board
Date/Time: Wed, 19 Mar 2025 05:26:53 +0000
Post From: Chartbook files not loading
| [2022-10-06 15:30:19] |
| John - SC Support - Posts: 38782 |
|
The symbols in your chartbook are setup for Interactive Brokers, but our servers are showing that you are connected to our Teton Order Routing Service. If the above is correct, then you need to change the symbols for your chart. Once you open the Chartbook, select Edit >> Translate Symbols to Current Service. That should take care of it for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |