Login Page - Create Account

Support Board


Date/Time: Thu, 26 Dec 2024 13:37:13 +0000



Post From: change orders depth on DOM

[2022-09-28 21:10:39]
John - SC Support - Posts: 36850
The CME Group exchange that you had active did not renew on September 1, 2022 due to a lack of funds in your account at that time. Therefore, you have not had any real-time Denali data for the month of September.

You can reactivate the exchange(s) that you want at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

You may want to wait until October 1, 2022 to reactivate the exchange, as the exchanges are not pro-rated, so if you activate the exchange today (September 28, 2022) you will pay the full amount for the remaining 2 days of September and then pay again on October 1 for October.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing