Support Board
Date/Time: Tue, 18 Mar 2025 17:28:31 +0000
Post From: Unable to download historical data from Interactive Broker after update to version 2439
| [2022-09-22 12:22:09] |
| User691099 - Posts: 4 |
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Hi Sierra Chart support team, I update sierra chart to version 2439 today. But I noticed the historical data was not able to download properly and there is a error in message log: HD Request # 9 | Downloading Intraday chart data for DAX-202212-EUREX-EUR-25 to the file DAX-202212-EUREX-EUR-25.scid. Service: interactive_brokers.trading | 2022-09-22 11:54:03.663 HD Request # 9 | Download start date-time: 2022-09-22 07:29:29.000000. File last date-time: 2022-09-22 07:29:29.000000 | 2022-09-22 11:54:03.663 HD Request # 9 | Requesting a total of 0 days and 20674 seconds. | 2022-09-22 11:54:03.663 HD Request # 9 | IB Backfill - Seconds requested: 20674. Seconds Remaining: 0. | 2022-09-22 11:54:03.663 HD Request # 9 | Requesting 20674 Seconds of data at 30 secs with ending date-time at 2022-09-22 13:04:03 for DAX-202212-EUREX-EUR-25. PriceType: TRADES | 2022-09-22 11:54:03.663 HD Request # 9 | Message from IB: Error validating request.-'bS' : cause - Historical data query end date/time string [20220922-13:04:03] is invalid. Format is 'YYYYMMDD{SPACE}hh:mm:ss[{SPACE}TMZ]'. IB Error Code: 321. Request ID: 200004. | 2022-09-22 11:54:03.698 HD Request # 9 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for DAX-202212-EUREX-EUR-25 | 2022-09-22 11:54:03.698 HD Request # 9 | Completion time: 0s. | 2022-09-22 11:54:03.698 Rolling back to version 2383, delete and re-download data, then everthing will be good. Can you help to check this issue? Thank you! |