Support Board
Date/Time: Tue, 18 Mar 2025 16:59:13 +0000
Post From: Keyboard shortcuts
| [2022-09-19 17:23:11] |
| John - SC Support - Posts: 38756 |
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The first thing is to check the backups for the Sierra4.config file. It sounds like you did this, but make sure you did it within the Sub-Instance for which you are having the issue. Refer to the information here: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File The other thing that you can do, if the configurations are the same between your instances (that is, you use the same colors and keyboard shortcuts, control bars, etc.) then you can copy the Sierra4.config file from one of the other instances to the instance where you have an issue. If this is going into a sub-instance, then you would not need to make any changes and you should be fine just copying and pasting the file. But if you copy from a sub-instance to your main instance, then you would need to update your Data/Trade Service Settings back to what they were prior to the file being replaced. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |