Support Board
Date/Time: Tue, 18 Mar 2025 15:57:36 +0000
Post From: Symbol Error - 6BU22-CME is unknown, unavailable, or improperly formatted
| [2022-09-13 07:49:23] |
| User470516 - Posts: 78 |
|
Hi SC, Since yesterday, we don't receive live data for the 6B CME Future contract when SC opens up and we found the following in the log : Symbol Error - 6BU22-CME is unknown, unavailable, or improperly formatted. Already subscribed to symbol. New subscription rejected. | 2022-09-13 05:45:57.311 We've found that disconnecting and reconnecting SC allows us to then get the live data. We've only been paying for the live CME data for a few weeks and never had this issue until yesterday so maybe this comes from the roll of the futures ? We never had such issue with Eurex futures though. In case it could help, the rollover we use is "Continuous Futures Contract - Volume Based Rollover, back adjusted" As always, many thanks for your help in advance. |