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Date/Time: Tue, 18 Mar 2025 09:44:31 +0000



Post From: Symbol Error - 6BU22-CME is unknown, unavailable, or improperly formatted

[2022-09-13 07:49:23]
User470516 - Posts: 78
Hi SC,
Since yesterday, we don't receive live data for the 6B CME Future contract when SC opens up and we found the following in the log :
Symbol Error - 6BU22-CME is unknown, unavailable, or improperly formatted. Already subscribed to symbol. New subscription rejected. | 2022-09-13 05:45:57.311

We've found that disconnecting and reconnecting SC allows us to then get the live data. We've only been paying for the live CME data for a few weeks and never had this issue until yesterday so maybe this comes from the roll of the futures ? We never had such issue with Eurex futures though. In case it could help, the rollover we use is "Continuous Futures Contract - Volume Based Rollover, back adjusted"

As always, many thanks for your help in advance.