Support Board
Date/Time: Mon, 17 Mar 2025 18:12:23 +0000
Post From: Close / Cancel Account
| [2022-09-09 22:22:50] |
| John - SC Support - Posts: 38711 |
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User18861: We have set your account to not renew and adjusted your Usage Time to the nearest whole month (we only refund in whole months). Therefore, your account will automatically expire on September 27, 2022. The additional time was changed back to dollars and put into your Services Surplus. To request a refund of your Services Surplus, please start an Account Support Ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Also refer to our Refund Policy here: Sierra_Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |