Support Board
Date/Time: Tue, 18 Mar 2025 16:02:16 +0000
Post From: GC charts stuck on 8/15
| [2022-09-08 11:30:07] |
| Thaddeus Fulmer - Posts: 71 |
|
I'm assuming not getting back to me is to say that I need to accept not trading GC in Sierra? Although I know Rithmic has been having issues, this is not related to that. As I have spelled out extensively, I am not having these problems in other platforms, using Rithmic, regardless of the Data/Trade service settings I am connected to (Brokerage account or Apex Funded account). And I am not having issues with any other market in Sierra. I was able to load data from 8/15 (the point Sierra stopped loading GC) to 9/2 up until 6:45 am EST. And that was it. All I did was change the session times and hit apply. That method is not working now. Is there a next step or should I accept that you can't figure it out and move on? I've spent too much time on this specific issue and need to know if any further communication with you is a waste of our time. I can trade GC on another platform so it's not the end of the world. So as not to take up more of your time, Simple answer only: 1. Move on. OR 2. Will continue to help me fix this issue. Thank you, Thaddeus |