Support Board
Date/Time: Mon, 17 Mar 2025 17:39:08 +0000
Post From: Data only loaded starting at 08:00 today
| [2022-09-07 14:48:06] |
| User910795 - Posts: 35 |
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John, I just sent a message log for analysis. Since my problem is similar or related to this one, I thought it might be best to follow up on this thread. All has been working fine on GC and ES which are the two markets I trade mostly. This morning I tried loading my SI-202212-NYMEX-USD-5000 charts and they will not load. I tried the the "Delete all data and download". I get an orange message "Exchange not authorized Click for symbol information" When I click I get nothing. GC and ES are working fine. Those symbols are mapping correctly. It is a mystery why SI will not load when GC will. Both are NYMEX and are supported through the data feed I purchased last week.
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