Support Board
Date/Time: Tue, 18 Mar 2025 10:29:10 +0000
Post From: Connected but no data/information showing past my last trading session on 9/01/22
| [2022-09-06 23:48:55] |
| User810254 - Posts: 4 |
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User810254:
You are using Interactive Brokers data, so we can not say what is occurring. We do not give support for IB data. This does not make much sense to me, nor it really helps me. I have been downloading historical data for those symbols for a LONG time, until just now. My current trading-desk (based on Sierra) is now rendered INOPERABLE, and this is serious. Since WHEN IB-data is not supported? What do I need to do to get CBOE indexes (VVIX, VIX, VXN and RVX, historical and real-time) working properly again on Sierra? What do I need to do to get SPY-STK-SMART/ARCA-USD, UVXY-STK-BATS, FXI-STK-SMART/ARCA-USD, SLV-STK-SMART/ARCA-USD working again on Sierra? Thanks, in advance, for your valuable and prompt support! =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= This is what I see in my message log (VIX example): Interactive Brokers | Using primary service for historical data for VIX-IND-CBOE | 2022-09-06 19:33:45.628 Added historical Daily data request for VIX-IND-CBOE to the queue. | 2022-09-06 19:33:45.628 Triggering next historical data download in queue. | 2022-09-06 19:33:45.628 HD Request # 69 | Downloading Historical Daily chart data for VIX-IND-CBOE. Starting date: 2022-08-26. Service: interactive_brokers.trading | 2022-09-06 19:33:45.630 HD Request # 69 | Requesting 21 days of historical Daily data for VIX-IND-CBOE with end date 2022-09-16 | 2022-09-06 19:33:45.630 HD Request # 69 | Message from IB: End Date/Time: The date, time, or time-zone entered is invalid. The correct format is yyyymmdd hh:mm:ss xxx where yyyymmdd and xxx are optional. E.g.: 20031126 15:59:00 US/Eastern Note that there is a space between the date and time, and between the time and time-zone. If no date is specified, current date is assumed. If no time-zone is specified, local time-zone is assumed(deprecated). You can also provide yyyymmddd-hh:mm:ss time is in UTC. Note that there is a dash between the date and time in UTC notation. IB Error Code: 10314. Request ID: 200028. | 2022-09-06 19:33:45.693 HD Request # 69 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VIX-IND-CBOE | 2022-09-06 19:33:45.693 HD Request # 69 | Completion time: 0s. | 2022-09-06 19:33:45.693 HD Request # 69 | Daily data download complete for VIX-IND-CBOE. Unique request ID: 83 | 2022-09-06 19:33:45.693 Removing historical data download ID 83. | 2022-09-06 19:33:45.693 Date Time Of Last Edit: 2022-09-06 23:50:27
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