Support Board
Date/Time: Tue, 18 Mar 2025 08:33:35 +0000
Post From: GC charts stuck on 8/15
| [2022-09-02 10:06:50] |
| Sierra_Chart Engineering - Posts: 18817 |
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You posted a log that showed this time after time after time: Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-09-01 05:21:01.004 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-09-01 05:21:01.004 With this error, you are not going to be able to receive data from the Denali Exchange Data Feed. You might get historical data though. But certainly not real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-02 10:07:00
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