Support Board
Date/Time: Tue, 18 Mar 2025 14:48:56 +0000
Post From: GC charts stuck on 8/15
| [2022-09-02 10:02:44] |
| Thaddeus Fulmer - Posts: 71 |
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You posted this same message on 8/28. Connecting to SC data is useless to me because I can't execute trades. Here's what I've tried: Switched Data/Trade Service Settings to live trading account on Sierra (Rithmic) with no problem loading GC. My Motivewave connected to live account (Rithmic) has no problem loading GC. My Jigsaw platform connected to Apex funding (Rithmic) has no problem connecting to GC. My Motivewave Connected to APEX funding no problem loading GC. Sierra Charts connected to APEX Funding has a problem loading GC. So it occurred to me that the issue was Sierra charts, connected to APEX, was only causing problems with GC and COMEX products and nothing else. Although it was working fine up until 8/15. When I switched my SC from Live account, which worked fine, back to APEX account, all the the intraday charts loaded to date and connection seems to be working so far. So the fix was switching to live and back to APEX. No idea why it stopped working on 8/15 but seems to be fine now. Thanks for your help Date Time Of Last Edit: 2022-09-02 10:03:47
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