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Date/Time: Mon, 17 Mar 2025 11:05:42 +0000



Post From: sierra wont open chartbook and stay connected

[2022-09-01 18:34:39]
Sierra_Chart Engineering - Posts: 18805
First thing to do is to not use that Chartbook.

Start with a new Chartbook and a minimal number of charts. See if you still have a problem with losing the connection to the data feed.

Also run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-01 18:35:28