Support Board
Date/Time: Mon, 17 Mar 2025 11:16:03 +0000
Post From: Am a TransAct user and updated as you directed but still no live feed !!!
| [2022-09-01 08:01:49] |
| Sierra_Chart Engineering - Posts: 18805 |
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Can we call you now? Is your telephone number here correct?: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo The problem is you do not have the Current Selected Service set correctly. It looks like you manually changed it. Should be set to Transact WS. So you need to set Global Settings >> Data/Trade Service Settings >> Current Selected Service to Transact WS. Since the symbols of the charts will change, settings like Tick Size and Price Display Format will go back to default. Session times could also change: Global Symbol Settings: Setting of Intraday Chart Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-01 09:05:41
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