Support Board
Date/Time: Mon, 17 Mar 2025 11:16:01 +0000
Post From: Am a TransAct user and updated as you directed but still no live feed !!!
| [2022-09-01 07:33:40] |
| User280059 - Posts: 14 |
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Now for the 2nd time I have closed all my charts and restarted and after about 10 minutes waiting, my charts did appear but unfortunately just like the first time I did this at 8 pm ET on 31 August, the charts froze as soon as they appeared (first time at 8:10 pm) and this time again at 3:04 am. The current version is: 2268 64-bit (37586M) Account Name: TransAct_User_LeeTap Usage End Date: 2022-10-04 I got this message: Service Connection Error Connection error message from service SC/TT Futures Order Routing/Connection Error/Trade Account Not Assigned/Date-Time 2202-09001 @ 01:52:35 So, where does this leave me now??? My charts are still frozen at 3:04 am (ET) and now it is 03:29 am. This is not a good result for me. Furthermore, each time I close out the charts and save all, I lose all the customization of the chart settings that I made on each chart. What can I do now??? Thanks Date Time Of Last Edit: 2022-09-01 07:34:55
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