Support Board

Date/Time: Tue, 18 Mar 2025 11:04:38 +0000

Post From: GC charts stuck on 8/15

[2022-08-30 21:32:56] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 38735
Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for a GC contract. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing