Support Board
Date/Time: Mon, 17 Mar 2025 01:01:45 +0000
Post From: New User - Not Connected Message
| [2022-08-30 11:40:46] |
| User176902 - Posts: 1 |
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Hi, I am a new user. Created an account yesterday and have 2 issues. 1) After launching the software I am receiving the message that I am not connected. I am trying to allow for the delayed data feed in order to get use to the software, however after following the instructions, seems like it is still not working for me. 2) After launching the software I am receiving a message that I have 1 more day of paid service which is incorrect as I just signed up. I would like to try the 15-day free trial if possible. Any information that can be provided would be helpful. Thanks. |