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Date/Time: Tue, 18 Mar 2025 14:46:34 +0000



Post From: GC charts stuck on 8/15

[2022-08-29 06:27:23]
Sierra_Chart Engineering - Posts: 18817
You are getting a permission denied error:

Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-08-28 16:09:09.447

Refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure

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To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing