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Date/Time: Mon, 17 Mar 2025 00:53:52 +0000



Post From: 30000 historical download limit

[2022-08-25 09:39:20]
Sierra_Chart Engineering - Posts: 18801
It is impossible for us to keep these things up-to-date because this data we do not control. It comes from outside sources, exchange rules change, data vendor rules change. It is simply an impossible task for us to be aware of everything and keep these things up to date.
If so you could have explained this at the Activate Services option, it would have saved me quite some time.

You cannot expect that. It cannot be expected that we are going to know these things and keep it written information up-to-date at all times. It is just impossible.

It did not even occur to us the problem, until we saw the symbols you are working with. Normally the limit applies to historical daily data.

Yes you do and we do not earn any money on this.
Do I still have to buy additional downloads now?

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-25 09:40:21