Support Board
Date/Time: Mon, 17 Mar 2025 00:18:00 +0000
Post From: unable to get real time market data
| [2022-08-11 14:40:53] |
| John - SC Support - Posts: 38678 |
|
With version 2394 and above we are no longer allowing data from CQG for the CME Group and EUREX into Sierra Chart. Therefore, you have two options: 1) Rollback your software to version 2393 and continue to use the CQG data. Refer to the following for how to rollback your software version: Software Download: Full Control Rollback Procedure OR 2) Stay on the current version you have and use our Denali Exchange Data Feed instead. It will cost the same amount and you can stop the CQG data from your broker. You will then have many years of historical data available. To setup the Denali data for the CME Group data, refer to the Setup Instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |