Support Board
Date/Time: Mon, 17 Mar 2025 07:00:37 +0000
Post From: unable to get real time market data
| [2022-08-11 11:35:07] |
| User798242 - Posts: 6 |
|
Reading Internal Order ID file. | 2022-08-11 07:32:50.293 Reading Trade Orders file. | 2022-08-11 07:32:50.347 Reading Trade Positions file. | 2022-08-11 07:32:50.348 Reading Trade Account Data files. | 2022-08-11 07:32:50.349 UDPListener (1732). Port 22904 | Listening on UDP port 22904. | 2022-08-11 07:32:50.364 Software version: 2422 64-bit | 2022-08-11 07:32:50.364 Primary Thread ID: 20956 | 2022-08-11 07:32:50.364 Usage end date: 2022-11-04 | 2022-08-11 07:32:50.364 Enabled for: Sierra Chart Historical Data Service. | 2022-08-11 07:32:50.364 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-08-11 07:32:50.364 Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-11 07:32:50.364 Enabled for exchange2: fairx_exchange.data | 2022-08-11 07:32:50.364 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-11 07:32:50.364 Current selected Data/Trading service: CQG WebAPI | 2022-08-11 07:32:50.364 Custom symbol settings values: enabled | 2022-08-11 07:32:50.364 Chart Update Interval: 500 | 2022-08-11 07:32:50.364 Intraday Data Storage Time Unit: 60 | 2022-08-11 07:32:50.364 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-11 07:32:50.364 2022-08-11 11:32:50 Local computer time in UTC | 2022-08-11 07:32:50.364 2022-08-11 07:32:50 Local computer time in SC Time Zone | 2022-08-11 07:32:50.364 2022-08-11 11:32:50 Server time in UTC | 2022-08-11 07:32:50.364 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-08-11 07:32:50.364 Program path: C:\SierraChart\ | 2022-08-11 07:32:50.364 Data Files path: C:\SierraChart\Data\ | 2022-08-11 07:32:50.364 OS Version Number: 10.0 | 2022-08-11 07:32:50.365 Locale Setting: C | 2022-08-11 07:32:50.365 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-08-11 07:32:50.365 Allowed protected custom studies: | 2022-08-11 07:32:50.365 Crash reporter started: true | 2022-08-11 07:32:50.365 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-08-11 07:32:50.381 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-08-11 07:32:50.410 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-08-11 07:32:50.561 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-08-11 07:32:50.561 Received 5 login tokens. | 2022-08-11 07:32:50.871 Symbol settings MD5 received. Request ID: 1. | 2022-08-11 07:32:52.151 Requested symbol settings for service code cqg. Request ID: 2. | 2022-08-11 07:32:52.151 Symbol settings received. Request ID: 2. | 2022-08-11 07:32:55.022 CQG WebAPI | Connecting to server api.cqg.com | 2022-08-11 07:32:57.174 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-08-11 07:32:57.175 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-08-11 07:32:57.394 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-08-11 07:32:57.394 CQG WebSocket socket (1) | Connecting to IP: 13.234.228.149. | 2022-08-11 07:32:57.394 CQG WebSocket | Opening WebSocket. | 2022-08-11 07:32:57.404 CQG WebSocket | Sending WebSocket handshake. | 2022-08-11 07:32:57.404 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-08-11 07:32:57.448 CQG WebSocket | Server header | Connection: upgrade | 2022-08-11 07:32:57.448 CQG WebSocket | Server header | Sec-WebSocket-Accept: rAIEXmZ8Iqwy68DWAfC94BQIuyE= | 2022-08-11 07:32:57.448 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-08-11 07:32:57.448 CQG WebSocket | Server header | Upgrade: websocket | 2022-08-11 07:32:57.448 CQG WebSocket | Server header | | 2022-08-11 07:32:57.448 CQG WebSocket | Web socket state is now open. | 2022-08-11 07:32:57.448 CQG WebAPI | WebSocket connected. | 2022-08-11 07:32:57.448 CQG WebAPI | Sending market data logon message. | 2022-08-11 07:32:57.448 CQG WebAPI | Base Time: 2022-08-06T06:15:32. 2022-08-06 06:15:32 | 2022-08-11 07:32:58.015 CQG WebAPI | Logon successful. Session Token = BNelRe1+N7IfjIqpKVR8WI0BFhpjKnsWnY+Mrsx18UMKyJNx5slx4onDRl7C1NoU/UHQYrV1iH5 | 2022-08-11 07:32:58.015 CQG WebAPI | Connected to server complete. | 2022-08-11 07:32:58.016 Triggering next historical data download in queue. | 2022-08-11 07:32:58.018 Triggering next historical data download in queue. | 2022-08-11 07:32:58.018 Triggering next historical data download in queue. | 2022-08-11 07:32:58.018 Triggering next historical data download in queue. | 2022-08-11 07:32:58.018 Subscribing to symbol for symbol alert. NQU20-CME | 2022-08-11 07:32:58.018 Using symbol data fast lookup vector | 2022-08-11 07:32:58.020 CQG WebAPI | Starting real-time market data updates for: NQU20-CME. ID: 1 | 2022-08-11 07:32:58.022 CQG WebAPI | Sending symbol resolution request for NQU20-CME. ID: 551596 | 2022-08-11 07:32:58.023 CQG WebAPI | Requesting security definition data for: NQU20-CME. ID: 1 | 2022-08-11 07:32:58.024 Updated verified funded futures trading account ending date to: 2022-09-10 11:32:58 | 2022-08-11 07:32:58.034 CQG WebAPI | Sending Trade Accounts request message. | 2022-08-11 07:32:58.035 No download requests in the queue to start downloads for. | 2022-08-11 07:32:58.035 No download requests in the queue to start downloads for. | 2022-08-11 07:32:58.035 No download requests in the queue to start downloads for. | 2022-08-11 07:32:58.035 No download requests in the queue to start downloads for. | 2022-08-11 07:32:58.035 CQG WebAPI | Brokerage name: AMP. Account Name: 127715 | 2022-08-11 07:32:58.095 Updated verified funded futures trading account ending date to: 2022-09-10 11:32:58 | 2022-08-11 07:32:58.095 CQG WebAPI | Sending collateral subscribe request. | 2022-08-11 07:32:58.095 CQG WebAPI | Received message: Requested symbol was not found. | 2022-08-11 07:32:58.258 Symbol Error - NQU20-CME is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2022-08-11 07:32:58.258 CQG WebAPI | Sending positions subscribe request. RequestID: 551599 | 2022-08-11 07:33:01.031 CQG WebAPI | Sending orders subscribe request. RequestID: 551600 | 2022-08-11 07:33:01.031 MNQU22-CME [C] Daily #1 | Reloading chart. | 2022-08-11 07:33:09.394 MNQU22-CME [C] Daily #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2022-08-11 07:33:09.394 MNQU22-CME [C] Daily #1 | There are no continuous futures contract symbols. Loading data normally. | 2022-08-11 07:33:09.394 MNQU22-CME [C] Daily #2 | Reloading chart. | 2022-08-11 07:33:09.415 MNQU22-CME [C] Daily #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2022-08-11 07:33:09.415 MNQU22-CME [C] Daily #2 | There are no continuous futures contract symbols. Loading data normally. | 2022-08-11 07:33:09.415 MNQU22-CME 15 Min #3 | Reloading chart. | 2022-08-11 07:33:09.532 MNQU22-CME [C-D] Daily #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-11 07:33:09.569 MNQU22-CME [C-D] Daily #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-11 07:33:09.578 MNQU22-CME 15 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-11 07:33:09.589 CQG WebAPI | Using primary service for historical data for MNQU22-CME | 2022-08-11 07:33:09.882 Starting DelayedDownloadMonitoringTimer | 2022-08-11 07:33:09.882 Starting HDTimeoutTimer | 2022-08-11 07:33:09.882 Added historical Daily data request for MNQU22-CME to the queue. | 2022-08-11 07:33:09.882 Triggering next historical data download in queue. | 2022-08-11 07:33:09.882 CQG WebAPI | Starting real-time market data updates for: MNQU22-CME. ID: 2 | 2022-08-11 07:33:09.891 CQG WebAPI | Sending symbol resolution request for MNQU22-CME. ID: 551601 | 2022-08-11 07:33:09.891 CQG WebAPI | Requesting security definition data for: MNQU22-CME. ID: 2 | 2022-08-11 07:33:09.891 HD Request # 1 | Downloading Historical Daily chart data for MNQU22-CME. Starting date: 2022-08-08. Service: cqg | 2022-08-11 07:33:09.905 CQG WebAPI | Using primary service for historical data for MNQU22-CME | 2022-08-11 07:33:10.022 Added historical Intraday data request for MNQU22-CME to the queue. | 2022-08-11 07:33:10.022 Intraday data recording state for symbol MNQU22-CME is set to download 'Pending'. | 2022-08-11 07:33:10.022 Triggering next historical data download in queue. | 2022-08-11 07:33:10.022 CQG WebAPI | Received message: Requested symbol was not found. | 2022-08-11 07:33:10.126 HD Request # 1 | Error downloading historical Daily data for MNQU22-CME. Requested symbol was not found. | 2022-08-11 07:33:10.134 HD Request # 1 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MNQU22-CME | 2022-08-11 07:33:10.134 HD Request # 1 | Completion time: 1s. | 2022-08-11 07:33:10.134 HD Request # 1 | Daily data download complete for MNQU22-CME. Unique request ID: 1 | 2022-08-11 07:33:10.134 Removing historical data download ID 1. | 2022-08-11 07:33:10.134 Triggering next historical data download in queue. | 2022-08-11 07:33:10.135 Symbol Error - MNQU22-CME is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2022-08-11 07:33:10.135 HD Request # 2 | Downloading Intraday chart data for MNQU22-CME to the file MNQU22-CME.scid. Service: cqg | 2022-08-11 07:33:10.135 HD Request # 2 | Download start date-time: 2022-08-11 05:33:00.000000. File last date-time: 2022-08-11 05:33:00.632000 | 2022-08-11 07:33:10.136 HD Request # 2 | Error downloading historical Intraday data for MNQU22-CME. The symbol is unknown to the server. | 2022-08-11 07:33:10.136 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for MNQU22-CME | 2022-08-11 07:33:10.136 HD Request # 2 | Completion time: 0s. | 2022-08-11 07:33:10.136 HD Request # 2 | Intraday data download complete for MNQU22-CME. Unique request ID: 2 | 2022-08-11 07:33:10.136 Removing historical data download ID 2. | 2022-08-11 07:33:10.136 Real-time Intraday chart data file updates started for MNQU22-CME | 2022-08-11 07:33:10.136 Opened cached Intraday file: C:\SierraChart\Data\MNQU22-CME.scid. Thread ID: 20956 | 2022-08-11 07:33:10.136 Intraday chart data file opened for MNQU22-CME | 2022-08-11 07:33:10.136 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-08-11 07:33:10.136 Triggering next historical data download in queue. | 2022-08-11 07:33:10.136 No download requests in the queue to start downloads for. | 2022-08-11 07:33:10.137 MNQU22-CME [C-D] Daily #1 | Reloading chart. | 2022-08-11 07:33:10.384 MNQU22-CME [C-D] Daily #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2022-08-11 07:33:10.384 MNQU22-CME [C-D] Daily #1 | There are no continuous futures contract symbols. Loading data normally. | 2022-08-11 07:33:10.384 MNQU22-CME [C-D] Daily #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-11 07:33:10.402 MNQU22-CME [C-D] Daily #2 | Reloading chart. | 2022-08-11 07:33:10.428 MNQU22-CME [C-D] Daily #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2022-08-11 07:33:10.428 MNQU22-CME [C-D] Daily #2 | There are no continuous futures contract symbols. Loading data normally. | 2022-08-11 07:33:10.428 MNQU22-CME [C-D] Daily #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-08-11 07:33:10.435 |