Support Board
Date/Time: Sun, 16 Mar 2025 07:50:37 +0000
Post From: Error Message with CQG WebAPI / WH Selfinvest
| [2022-08-08 18:32:27] |
| User715310 - Posts: 1 |
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Hello, I´am connected with my WH Selfinvest Account (real-time data for CME booked) due to trading with own money but I get this Error Message and the Chart will not load. "CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22 | 2022-08-08 20:20:57.905" As you can see I have to connect to CQG to trade with the WH account. Previous I had Rithmic as I was trading debt capital. No connection issues here. "Allow support for Sierra Chart data feed" is on Yes. Any ideas how can I solve this? Thanks. CQG WebAPI | Sending Trade Accounts request message. | 2022-08-08 20:20:52.913 No download requests in the queue to start downloads for. | 2022-08-08 20:20:52.913 No download requests in the queue to start downloads for. | 2022-08-08 20:20:52.913 No download requests in the queue to start downloads for. | 2022-08-08 20:20:52.913 No download requests in the queue to start downloads for. | 2022-08-08 20:20:52.913 Using symbol data fast lookup vector | 2022-08-08 20:20:52.940 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22. ID: 1 | 2022-08-08 20:20:52.940 Symbol Error - F.US.EPU22 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22. ID: 1 | 2022-08-08 20:20:52.940 CQG WebAPI | Using primary service for historical data for F.US.EPU22 | 2022-08-08 20:20:52.940 No historical data client is currently set to download historical Intraday data for F.US.EPU22. | 2022-08-08 20:20:52.940 Real-time Intraday chart data file updates started for F.US.EPU22 | 2022-08-08 20:20:52.940 Intraday chart data file opened for F.US.EPU22 | 2022-08-08 20:20:52.940 CQG WebAPI | Brokerage name: WH Selfinvest Luxembourg. Account Name: LWHG | 2022-08-08 20:20:52.989 Updated verified funded futures trading account ending date to: 2022-09-07 18:20:52 | 2022-08-08 20:20:52.989 CQG WebAPI | Sending collateral subscribe request. | 2022-08-08 20:20:52.989 CQG WebAPI | Sending positions subscribe request. RequestID: 260390 | 2022-08-08 20:20:55.908 CQG WebAPI | Sending orders subscribe request. RequestID: 260391 | 2022-08-08 20:20:55.908 Requesting market depth updates for: F.US.EPU22 if supported. | 2022-08-08 20:20:57.905 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPU22 | 2022-08-08 20:20:57.905 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-08-08 20:22:50.628 CQG WebSocket socket (1) | Closed. | 2022-08-08 20:22:50.628 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2022-08-08 20:23:20.632 Date Time Of Last Edit: 2022-08-08 19:44:44
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