Support Board
Date/Time: Fri, 21 Mar 2025 19:41:23 +0000
Post From: Can not activate free trial
| [2022-08-05 18:55:04] |
| John - SC Support - Posts: 38854 |
|
We are not understanding what your particular issue is. You are on Package 3, so we do not know what SMS or Email has to do with this, unless you are trying to do something with Alerts. Where exactly are you getting "invalid settings" and what is the exact wording of the information. In looking at the information on our servers, it looks like you are trying to connect to CTS. You will need to be on version 2416 (or lower) in order to continue to use CTS. Refer to the information at the following link for how to downgrade your software: Software Download: Full Control Rollback Procedure Also refer to the information in the following post: 3 Months Free Sierra Chart for Moving From Gain Capital, Transact, CTS to Teton Trading For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |