Support Board
Date/Time: Sun, 16 Mar 2025 07:50:35 +0000
Post From: Current version 2419 won't download
[2022-08-05 18:47:20] |
User296581 - Posts: 10 |
Account Name: TransAct_User_sub96uru User Message: Have not been able to download current Version 3 time over past month Reading Internal Order ID file. | 2022-08-05 12:34:48.128 Reading Trade Orders file. | 2022-08-05 12:34:48.208 Reading Trade Positions file. | 2022-08-05 12:34:48.208 Reading Trade Account Data files. | 2022-08-05 12:34:48.209 UDPListener (1604). Port 22903 | Listening on UDP port 22903. | 2022-08-05 12:34:48.232 Software version: 2419 64-bit | 2022-08-05 12:34:48.232 Primary Thread ID: 20992 | 2022-08-05 12:34:48.232 Usage end date: 2022-08-19 | 2022-08-05 12:34:48.232 Enabled for: Sierra Chart Historical Data Service. | 2022-08-05 12:34:48.232 Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-05 12:34:48.232 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-05 12:34:48.232 Current selected Data/Trading service: Teton CME Order Routing | 2022-08-05 12:34:48.232 Custom symbol settings values: disabled | 2022-08-05 12:34:48.232 Chart Update Interval: 600 | 2022-08-05 12:34:48.232 Intraday Data Storage Time Unit: 1 | 2022-08-05 12:34:48.232 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-05 12:34:48.232 2022-08-05 16:34:48 Local computer time in UTC | 2022-08-05 12:34:48.232 2022-08-05 12:34:48 Local computer time in SC Time Zone | 2022-08-05 12:34:48.232 2022-08-05 16:34:46 Server time in UTC | 2022-08-05 12:34:48.232 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-08-05 12:34:48.232 Program path: C:\SierraChart\SierraChartTransActMA\ | 2022-08-05 12:34:48.232 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2022-08-05 12:34:48.232 OS Version Number: 10.0 | 2022-08-05 12:34:48.233 Locale Setting: C | 2022-08-05 12:34:48.233 DLLs: HoffmanStarter.dll, IOAMT.dll, Top9Trader.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2022-08-05 12:34:48.233 Allowed protected custom studies: | 2022-08-05 12:34:48.233 Crash reporter started: true | 2022-08-05 12:34:48.233 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2022-08-05 12:34:48.256 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-08-05 12:34:48.293 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-08-05 12:34:48.498 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-08-05 12:34:48.498 Received 5 login tokens. | 2022-08-05 12:34:48.911 Symbol settings MD5 received. Request ID: 1. | 2022-08-05 12:34:50.330 Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2022-08-05 12:34:50.330 Files to Open on Startup | File does not exist: C:\SierraChart\SierraChartTransActMA\Data\C:\SierraChart\SierraChartTransActMA\Data\Vito Daily and 1min and 30 min.cht | 2022-08-05 12:34:53.184 Teton CME Order Routing | Firm: Advantage/Stage5 | 2022-08-05 12:34:55.192 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 | 2022-08-05 12:34:55.192 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-08-05 12:34:55.193 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-08-05 12:34:55.194 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-08-05 12:34:55.194 Teton CME Order Routing | Network connection to server complete. | 2022-08-05 12:34:55.289 Teton CME Order Routing | Starting socket receive thread. | 2022-08-05 12:34:55.289 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-08-05 12:34:55.289 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-08-05 12:34:55.530 Teton CME Order Routing | Sending logon request message. | 2022-08-05 12:34:55.530 Teton CME Order Routing | Received logon response. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Server Name: SC DTC Server. Build=42789. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-08-05 12:34:56.072 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Trading is supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Order cancel and replace is supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | OCO Orders supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Bracket Orders supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Connected to server complete. | 2022-08-05 12:34:56.072 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-08-03 19:28:12.379817 | 2022-08-05 12:34:56.121 Updated verified funded futures trading account ending date to: 2022-09-04 16:34:56 | 2022-08-05 12:34:56.188 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=550S3126 | 2022-08-05 12:34:56.211 ---------------------------------------- Selected Data/Trading service: Teton CME Order Routing ---------------------------------------- Log: Reading Internal Order ID file. | 2022-08-05 12:34:48.128 Reading Trade Orders file. | 2022-08-05 12:34:48.208 Reading Trade Positions file. | 2022-08-05 12:34:48.208 Reading Trade Account Data files. | 2022-08-05 12:34:48.209 UDPListener (1604). Port 22903 | Listening on UDP port 22903. | 2022-08-05 12:34:48.232 Software version: 2419 64-bit | 2022-08-05 12:34:48.232 Primary Thread ID: 20992 | 2022-08-05 12:34:48.232 Usage end date: 2022-08-19 | 2022-08-05 12:34:48.232 Enabled for: Sierra Chart Historical Data Service. | 2022-08-05 12:34:48.232 Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-05 12:34:48.232 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-08-05 12:34:48.232 Current selected Data/Trading service: Teton CME Order Routing | 2022-08-05 12:34:48.232 Custom symbol settings values: disabled | 2022-08-05 12:34:48.232 Chart Update Interval: 600 | 2022-08-05 12:34:48.232 Intraday Data Storage Time Unit: 1 | 2022-08-05 12:34:48.232 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-05 12:34:48.232 2022-08-05 16:34:48 Local computer time in UTC | 2022-08-05 12:34:48.232 2022-08-05 12:34:48 Local computer time in SC Time Zone | 2022-08-05 12:34:48.232 2022-08-05 16:34:46 Server time in UTC | 2022-08-05 12:34:48.232 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-08-05 12:34:48.232 Program path: C:\SierraChart\SierraChartTransActMA\ | 2022-08-05 12:34:48.232 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2022-08-05 12:34:48.232 OS Version Number: 10.0 | 2022-08-05 12:34:48.233 Locale Setting: C | 2022-08-05 12:34:48.233 DLLs: HoffmanStarter.dll, IOAMT.dll, Top9Trader.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2022-08-05 12:34:48.233 Allowed protected custom studies: | 2022-08-05 12:34:48.233 Crash reporter started: true | 2022-08-05 12:34:48.233 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2022-08-05 12:34:48.256 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-08-05 12:34:48.293 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-08-05 12:34:48.498 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-08-05 12:34:48.498 Received 5 login tokens. | 2022-08-05 12:34:48.911 Symbol settings MD5 received. Request ID: 1. | 2022-08-05 12:34:50.330 Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2022-08-05 12:34:50.330 Files to Open on Startup | File does not exist: C:\SierraChart\SierraChartTransActMA\Data\C:\SierraChart\SierraChartTransActMA\Data\Vito Daily and 1min and 30 min.cht | 2022-08-05 12:34:53.184 Teton CME Order Routing | Firm: Advantage/Stage5 | 2022-08-05 12:34:55.192 Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 | 2022-08-05 12:34:55.192 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-08-05 12:34:55.193 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-08-05 12:34:55.194 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-08-05 12:34:55.194 Teton CME Order Routing | Network connection to server complete. | 2022-08-05 12:34:55.289 Teton CME Order Routing | Starting socket receive thread. | 2022-08-05 12:34:55.289 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-08-05 12:34:55.289 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-08-05 12:34:55.530 Teton CME Order Routing | Sending logon request message. | 2022-08-05 12:34:55.530 Teton CME Order Routing | Received logon response. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Server Name: SC DTC Server. Build=42789. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-08-05 12:34:56.072 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Trading is supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Order cancel and replace is supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | OCO Orders supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Bracket Orders supported. | 2022-08-05 12:34:56.072 Teton CME Order Routing | Connected to server complete. | 2022-08-05 12:34:56.072 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Triggering next historical data download in queue. | 2022-08-05 12:34:56.074 Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 No download requests in the queue to start downloads for. | 2022-08-05 12:34:56.083 Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-08-03 19:28:12.379817 | 2022-08-05 12:34:56.121 Updated verified funded futures trading account ending date to: 2022-09-04 16:34:56 | 2022-08-05 12:34:56.188 Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=550S3126 | 2022-08-05 12:34:56.211 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2022-08-05 12:40:30.021 The message log has been sent to support. | 2022-08-05 12:40:30.021 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 32768 | 2022-08-05 12:40:30.021 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 95.216.233.104. | 2022-08-05 12:40:30.021 Sending of the Message Log is completed. The response was saved to C:\SierraChart\SierraChartTransActMA\Data\MessageLogAnalysis.htm | 2022-08-05 12:40:31.361 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. | 2022-08-05 12:40:31.607 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2022-08-05 12:40:31.607 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2022-08-05 12:40:31.813 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2022-08-05 12:40:31.813 ------------------------------------------------------------ IP: 174.83.235.64 (United States of America) |