Support Board
Date/Time: Wed, 27 Nov 2024 21:34:24 +0000
Post From: Trade DOM market depth not showing > 60 days back
| [2022-07-31 16:23:43] |
| User666632 - Posts: 2 |
|
Hi, Version: 2419 Data Service: SC Data - All Services [Data] ISSUE: In Replay mode for MESM22 (June) contract, I can't see Trade DOM market depth previous to 6/1/2022. Anything newer/later date I see and all looks good, anything previous to 6/1/2022 I only see the 1 level in Trade DOM with 1 contract at current bid/ask. In looking in Data\MarketDepthData folder I only see files from 6/1/2022 to current date nothing previous, so issue stems from not being able to download those older MarketDepth files. When going to my actual tick chart, I can go back and see older chart data back to April 2022. SETTINGS: * Global Settings > Data/Trade Service Settings >> Intraday Download... is set to 186 * Trade DOM >> Chart Settings >> Load Data Limiting Method...is set to Use Number of Days to Load * Trade DOM >> Chart Settings >> Days to Load for Intraday Chart Data Type...is set to 186 * Chart >> Chart Settings >>Days to Load for Intraday Chart Data Type...is set to 186 Attempts to fix: * I have tried to go to older date on tick chart and right click >> Download Depth Data from Date-Time, but does not work. No new download ins MarketDepthData folder * Disconnected data feed and reconnected * Global Settings >> Symbol Settings >> confirmed Record Market Depth Data is set to 'yes' Any help is appreciated Jim |