Support Board
Date/Time: Tue, 18 Mar 2025 14:09:59 +0000
Post From: Service package change question
| [2022-07-28 15:30:21] |
| John - SC Support - Posts: 38735 |
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We made a change such that you need to be one of the Integrated Packages (package 10, 11, or 12) in order to have external connectivity, including connections to Interactive Brokers. Refer to the information here: Service Package Changes | Discontinued External Services | Reducing Overall Costs We have taken care of this for the moment by giving you an evaluation of Package 12 for the next 60 days. You still need to keep your current package, as this works with your current package. Just remember to change your package (most likely to Package 11, since you are on 5 now) before the 60 days ends. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |