Support Board

Date/Time: Sun, 16 Mar 2025 02:36:16 +0000

Post From: This message does not stop in my log file / version 2417 latest

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John - SC Support - Posts: 38678
If you are running the software using an emulator on a MAC, then we recommend setting the compression for data files to "No Compression". Refer to the information here: Sierra Chart Server Settings: Use Real-Time Data Compression (Global Settings >> Sierra Chart Server Settings >> General >> General) If you are not on a MaC, and if you have a chart open for TICK-NYSE, then select Edit >> Delete All Data and Download. This will remove the file and then redownload the data. Let us know if this resolves the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing