Support Board
Date/Time: Thu, 30 Oct 2025 11:01:37 +0000
Post From: lost everything
| [2022-07-18 22:54:40] |
| John - SC Support - Posts: 42648 |
|
We first need to understand what is happening. Are you unable to open a Chartbook, or are there no charts in the chartbook, or are you not getting data? What was the version you were running previously? If this was a large jump in releases, then it is possible that your chartbook is not compatible with the current version. Refer to the information here: Chartbooks (Workspaces): Opening Older Chartbooks Depending on what is occurring, you can also access backup chartbooks. Refer to the information here: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |