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Date/Time: Sat, 15 Mar 2025 15:35:32 +0000



Post From: lost everything

[2022-07-18 22:54:40]
John - SC Support - Posts: 38678
We first need to understand what is happening. Are you unable to open a Chartbook, or are there no charts in the chartbook, or are you not getting data?

What was the version you were running previously? If this was a large jump in releases, then it is possible that your chartbook is not compatible with the current version. Refer to the information here:
Chartbooks (Workspaces): Opening Older Chartbooks

Depending on what is occurring, you can also access backup chartbooks. Refer to the information here:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing