Support Board
Date/Time: Sun, 16 Mar 2025 04:12:59 +0000
Post From: rithmic direct
| [2022-07-14 14:14:23] |
| John - SC Support - Posts: 38678 |
|
You are getting the following message in your log: Rithmic Direct - DTC | Logon error received from server: permission denied
Either the Username or Password that you have entered for your Rithmic account is not correct, or there is a problem with your account. In either case, it is not something we can help you with, as we do not have any additional information. You would need to ask your broker to verify the username and have them change your password, if necessary. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |