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Date/Time: Sun, 16 Mar 2025 03:43:10 +0000



Post From: rithmic direct

[2022-07-14 02:28:41]
Cole Cash - Posts: 4
i have been able to trade with rithmic for a few weeks and now past couple of days i have not been able to get a fill. i would place an order and it would say " order has timed out" now today i and getting a message saying permission denied. i looked through the board and the only info given was to reinstall rithmic which i did and still having same message .... here is the log

"Software version: 2416 64-bit | 2022-07-13 22:23:21.998
Primary Thread ID: 6612 | 2022-07-13 22:23:21.998
Usage end date: 2023-02-01 | 2022-07-13 22:23:21.998
Enabled for: Advanced Features 2. | 2022-07-13 22:23:21.998
Enabled for: Sierra Chart Historical Data Service. | 2022-07-13 22:23:21.998
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-07-13 22:23:21.998
Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-13 22:23:21.998
Enabled for exchange2: CME (Trading Account Required) | 2022-07-13 22:23:21.998
Enabled for exchange2: CBOT (Trading Account Required) | 2022-07-13 22:23:21.998
Enabled for exchange2: COMEX (Trading Account Required) | 2022-07-13 22:23:21.998
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-07-13 22:23:21.998
Enabled for exchange2: fairx_exchange.data | 2022-07-13 22:23:21.998
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-07-13 22:23:21.998
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-07-13 22:23:21.998
Custom symbol settings values: enabled | 2022-07-13 22:23:21.998
Chart Update Interval: 500 | 2022-07-13 22:23:21.998
Intraday Data Storage Time Unit: 0 | 2022-07-13 22:23:21.998
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-07-13 22:23:21.998
2022-07-14 02:23:21 Local computer time in UTC | 2022-07-13 22:23:21.998
2022-07-13 22:23:21 Local computer time in SC Time Zone | 2022-07-13 22:23:21.998
2022-07-14 02:12:45 Server time in UTC | 2022-07-13 22:23:21.998
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-07-13 22:23:21.998
Program path: C:\SierraChart\DEMO\ | 2022-07-13 22:23:21.998
Data Files path: C:\SierraChart\DEMO\Data\ | 2022-07-13 22:23:21.998
OS Version Number: 10.0 | 2022-07-13 22:23:21.998
Locale Setting: C | 2022-07-13 22:23:21.998
DLLs: BuySellPressure_64.dll, delta_64.dll, HausDelta_64.dll, HausTradesV7_64.dll, MultiTimeFrameSignals_64.dll, TicinoSuite_64.dll, UserContributedStudies_64.dll, VolMultiplier_64.dll | 2022-07-13 22:23:21.999
Allowed protected custom studies: Haus Trades, TicinoSuite | 2022-07-13 22:23:21.999
Crash reporter started: true | 2022-07-13 22:23:21.999


Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:36.443
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:36.443
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:36.448
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:36.449
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:36.449
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:36.486
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:36.486
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:36.486
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:36.486
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:36.590
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:36.590
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:36.590
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:36.590
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:36.590
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:36.590
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:36.637
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:36.637
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:36.637
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:36.637
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:36.637
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:36.670
DTC Client socket (1) | Closed. | 2022-07-13 22:23:36.671

Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:40.630
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:40.630
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:40.631
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:40.631
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:40.631
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:40.664
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:40.664
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:40.664
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:40.664
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:40.767
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:40.767
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:40.767
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:40.767
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:40.767
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:40.767
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:40.787
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:40.789
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:40.789
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:40.789
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:40.789
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:40.823
DTC Client socket (1) | Closed. | 2022-07-13 22:23:40.823

Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:44.785
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:44.785
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:44.785
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:44.786
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:44.786
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:44.823
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:44.823
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:44.823
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:44.823
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:44.926
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:44.926
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:44.926
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:44.926
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:44.926
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:44.926
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:44.941
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:44.942
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:44.942
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:44.942
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:44.942
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:44.976
DTC Client socket (1) | Closed. | 2022-07-13 22:23:44.976

Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:48.940
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:48.940
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:48.941
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:48.941
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:48.941
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:48.976
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:48.976
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:48.976
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:48.976
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:49.081
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:49.081
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:49.081
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:49.081
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:49.081
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:49.081
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:49.108
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:49.110
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:49.110
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:49.110
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:49.111
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:49.142
DTC Client socket (1) | Closed. | 2022-07-13 22:23:49.142

Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:53.124
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:53.124
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:53.125
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:53.125
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:53.125
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:53.162
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:53.162
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:53.162
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:53.162
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:53.271
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:53.271
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:53.271
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:53.271
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:53.271
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:53.271
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:53.293
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:53.295
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:53.295
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:53.295
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:53.295
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:53.329
DTC Client socket (1) | Closed. | 2022-07-13 22:23:53.329

Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2022-07-13 22:23:57.286
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2022-07-13 22:23:57.286
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-13 22:23:57.287
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-13 22:23:57.287
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-07-13 22:23:57.287
Rithmic Direct - DTC | Network connection to server complete. | 2022-07-13 22:23:57.322
Rithmic Direct - DTC | Starting socket receive thread. | 2022-07-13 22:23:57.322
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-07-13 22:23:57.322
Rithmic Direct - DTC | Sending logon request message. | 2022-07-13 22:23:57.322
Rithmic Direct - DTC | Received logon response. | 2022-07-13 22:23:57.425
Rithmic Direct - DTC | Server Name: . | 2022-07-13 22:23:57.425
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-07-13 22:23:57.425
Rithmic Direct - DTC | Logon error received from server: permission denied | 2022-07-13 22:23:57.425
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-07-13 22:23:57.425
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:57.425
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-07-13 22:23:57.439
DTC Client socket (1) | CloseSocket call. | 2022-07-13 22:23:57.441
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-13 22:23:57.441
Rithmic Direct - DTC | Disconnected. | 2022-07-13 22:23:57.441
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-07-13 22:23:57.441
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-13 22:23:57.473
DTC Client socket (1) | Closed. | 2022-07-13 22:23:57.474
"