Support Board
Date/Time: Sat, 15 Mar 2025 07:27:32 +0000
Post From: Sell Ask Did not Execute
[2022-07-13 15:21:00] |
User764761 - Posts: 9 |
I put a trade on (details below) and it looks like it was not executed. I am trying to find two things - Why? I suspect it was because of the use of a Sell Ask order. - What to look for to see if this has happened in the future. Steps - I went short MGC 1 min after significant news. - The SL, Entry and TP profit appeared on the chart. The SL was a trailing Step that has worked before. - Two minutes later, it should have been in profit of > 3:1 but the SL was not moving. => I did what I do in all circumstances where "something is wrong" and hit flatten. I can see the orders in the Orders Window, I don't see anything in the fills and nothing of any significance it the Trade Activity or Service Log. Other possible indicators e.g. account balance suggest nothing happened. I can send any log/screen shot you want but don't want to send 5 log files many of which may be of know use. So can you help me with: - What to do to confirm it did not execute (although 99% sure it did not)? - When executing, SL, TP and entry lines appearing on the chart are not enough, presumably I should see the entries marked up? - Any clue as to why this e.g. Sell Ask is a limit and was not hit? Is there anything that we could see in a log? Thanks |