Support Board
Date/Time: Sat, 15 Mar 2025 07:07:11 +0000
Post From: Urgent
| [2022-07-11 14:37:49] |
| John - SC Support - Posts: 38678 |
|
Everything looks good with your account. You should be getting the real-time data for the CME exchange. The data is available immediately after activating the exchange and as long as you have everything else set properly for your account (such as the verification date for your trading account). At most it might take up to 3 minutes to become available. We just want to point out that you have only activated the CME exchange, not the entire CME Group. Therefore instruments like Gold and Crude Oil which are traded on different exchanges (not the CME) will not be available. If you need to make changes to your exchange selection, you can do so from the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |